Terms of Service
Last updated: September 30, 2025
These Terms of Service ("Terms") govern your access to and use of the Syncify application ("App"), provided by Syncify ("we," "us," or "our"). By installing or using the App through the Shopify App Store, you agree to be bound by these Terms.
If you do not agree with these Terms, you may not use the App.
1. Description of the Service
The App integrates with your Shopify store to provide order tracking synchronization with payment platforms including PayPal, Stripe, Klarna, and others. It analyzes fund release times and helps merchants manage their fulfillment and payment tracking data.
We may update or modify the App at any time, and new features may be subject to additional terms.
2. Account and Access
- You must have a valid Shopify store to use the App.
- By installing the App, you grant us access to certain store data necessary to provide the App's functionality, as described in our Privacy Policy.
- You are responsible for maintaining the security of your Shopify account and any actions taken under your account.
3. Fees and Payment
- Fees for use of the App are billed exclusively through Shopify Billing API in accordance with the plan selected.
- Any free trial period will begin at the time of installation. When the trial ends, charges will automatically apply unless you uninstall the App.
- You are responsible for all charges incurred until the App is uninstalled.
- We may change our pricing from time to time, with notice provided through the App or via email.
4. Acceptable Use
You agree not to:
- Use the App for any unlawful purpose or in violation of applicable laws.
- Interfere with or disrupt the integrity or performance of the App.
- Attempt to gain unauthorized access to the App, its systems, or related networks.
5. Data and Privacy
- Your use of the App is also governed by our Privacy Policy.
- You retain all ownership rights to your store data.
- By using the App, you grant us a limited license to process store data solely to provide the App's functionality.
6. Termination
- You may uninstall the App at any time to terminate these Terms.
- We may suspend or terminate your access to the App if you fail to comply with these Terms, fail to pay applicable fees, or misuse the App.
- Upon termination, you will no longer have access to the App, and we may delete any associated data in accordance with our Privacy Policy.
7. Disclaimer and Limitation of Liability
- The App is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.
- We do not guarantee that the App will be error-free, uninterrupted, or secure.
- To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, data, or business opportunities arising from your use of the App.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
We may update these Terms from time to time. The most current version will always be available at this page. Continued use of the App after changes indicates your acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Syncify